![]() Faculty, staff and current students can submit a help request. The first stop for help with ConnectCarolina is the Help Desk which can be reached by calling (919) 962-HELP or logging a help request through online help support at. ITS provides step-by-step instructions for many browsers. Clear the browser’s cache and cookies. ![]() If you are using a supported browser and still experience issues, please try the following: ![]() Download supported browsers at the ITS Shareware site. Other browsers have not been tested and may not be compatible with PeopleSoft. NOTE: In August 2021, Microsoft stopped supporting Internet Explorer for its own products and services and ITS recommends that you use another supported browser. Operating System: MAC OS X 10 or greater Internet Explorer If issues are encountered, please switch to another browser. Some ConnectCarolina functions may work, others may not. including Android TV, Apple TV, Google Chromecast, Fire TV, Roku devices. For instructions on configuring User Account Control, see the ' Use Windows Vista and Windows 7 ' related article at the end of this web page. Q: What is required for access to view Live Streaming video content. NOTE: ITS does not recommend the use of Safari. Turn Off UAC: When Windows' User Account Control is off, this will automatically disable IE Protected Mode.
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